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QUALITY POLICIESFRAELLIO - COLLERThe QUALITY is administered by “Quality Control Management System”, a program developed by FRAELLIO-COLLER based on principles that guide all the activities and departments. Our principles are as follow: • FRAELLIO - To sell products with excellent quality and with international certificates, analyses and the customer's final approval; • COLLER - To acquire quality raw material through the suppliers “Qualification System” and Certificates, avoiding “Non Conformity” in order to create a partnership between us and ours suppliers; • To meet the delivery deadline based on exact dates and honest with the customers so that both honor the deals, guaranteeing the seriousness of the company before the market; • To improve the production process continually through “Production Procedure and Rules” in order to reach internal levels of satisfaction also guaranteeing the customers satisfaction and trust, having as an essential principle the quality pattern recognized by the market by the market for many years; • To obey the procedures and to respect the process, the competences of those involved in the development and in the production of each part; • To guarantee safety, trust and all the collaborators' satisfaction. |
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